LogiReal News Portal

AW Rostamani Group recently opened a 600,000 square foot storage capacity state-of-the-art spare parts warehouse and distribution center at Dubai Industrial City (DIC), the region's leading manufacturing and logistics destination and a member of Tecom Investments. 

The facility will house over 90,000 line items for Nissan, Infiniti, Renault, MG and ZNA spare parts and employs 200 automotive specialists.

The parts distribution center was inaugurated by Abdul Wahid Al Rostamani, Chairman of AW Rostamani Group, in the presence of Michel Ayat, CEO of Arabian Automobiles, Atsuo Kosaka, Managing Director, Nissan Middle East, and Mustansir Lakdawala, Managing Director, Renault GCC.

Arabian Automobiles Company (AAC), a subsidiary of the AW Rostamani Group, currently ranks as a leading dealer for Nissan genuine spare parts globally. The AAC aftersales department has witnessed record year-on-year sales with increasing spare parts stock levels and growth in its corporate fleet servicing offering. The new parts warehouse is designed as a multi-level facility with large operational areas and houses a training unit as well.

Michel Ayat, CEO of Arabian Automobiles, commented, "The AW Rostamani Group continues to grow its investment in the automotive sector and the newly opened parts distribution center at Dubai Industrial City is another milestone towards achieving continuous excellence in our products and services. The facility has been designed to deliver a quality spare parts logistics service in the minimum amount of time with a monthly capacity to handle over 100 containers of incoming spare parts shipments and 250 outbound deliveries. A 200-member dedicated professional logistics team will work out of the facility. We believe that our strategic location at Dubai Industrial City will ease operations and help us service our wide network of clients."

Abdulla Belhoul, Managing Director, Dubai Industrial City, said, "We are pleased that Arabian Automobiles has established its warehouse and distribution center at Dubai Industrial City. A seamless process of import and supply of spare parts is integral to a quality service network, and a facility such as the Arabian Automobiles has set high industry standards in this space. We are confident that leveraging DI's inherent advantages of proximity to the emirate's sea and air ports, excellent road connectivity and the high standards of our storage offerings will make the process even more efficient for Arabian Automobiles."

Arabian Automobiles continues to champion a customer-centric approach across its business. It maintains a 99% spare parts 'fill rate', stocks Dhs150m of spare parts lines at any one time, operates 16 spare parts branches in Dubai and the Northern Emirates and supplies 103 approved independent spare parts dealers in the UAE.

MK Rajkumar, Director - After sales and Trading, Arabian Automobiles, said, "As part of our continuous efforts to maintain our leading position in the after-sales sector, we have adopted the theme of 'Pursuing Parts Excellence' which we will incorporate into all our communications henceforth. With the right technology, staff and processes, we are confident we can maintain the high standards Arabian Automobiles is recognized for by Nissan Motor Company globally."

Arabian Automobiles Company was recently awarded the ISO 14001* certification by Lloyd's (LRQA), making it the first automobile distributor in the UAE to receive ISO 14001 certification for its sales, service and parts operations. The aftersales department of Arabian Automobiles also created a world record among Nissan dealers with its fourth successive win of Nissan Motor Company's 'World Aftersales Progress Club' (WAPC) Global Award in December 2011. The WAPC Award is one of the most prestigious honors awarded to a Nissan distributor by Nissan Motor Company. The criteria for the WAPC award include stringent checks and evaluations on Parts Sales, Parts Logistics, Labour Sales, Nissan Competitive Advantage Map (N-CAM) and customer service. AAC won the grand prize in the 'Large National Sales Company' (NSC) category. Renault France also recognized AAC Renault operations as its 2011 dealer of the year.

Source: AW Rostamani Group